Profile

g_bourke's picture
Education:

St. Mary’s College, Moraga, CA. MBA

Cal State University, Hayward, CA. B.S., Biological Sciences, Medical Technology

Certifications and training:

Lean Bronze Certified, ASQ/SME/Shingo/AME

Six Sigma Black Belt Certification, USC/Institute of Industrial Engineers and Sutter Health

Project Management Professional (PMP) certification, Project Management Institute

Medical Technologist, California licensed and ASCP certified

Grace Bourke MBA

Grace is an experienced health care professional with a 20-year track record of successfully implementing lean, six sigma, and total quality management (TQM). She works with clients to develop processes to improve quality, meet strategic goals, and reduce waste. Grace has coached frontline staff and executives in standard work, kaizen, daily management, and PDSA (plan-do-study-act) with sustained results and continued improvement. Her experience includes ambulatory care, hospital services, manufacturing, and health care insurance.

2016 – present Rona Consulting Group, Mercer Island, WA

2004 – 2016 Sutter Health, Sacramento, CA

Director; Utilization, Quality and Care Management – RN, 2015 – 2016.

Managing Lean Consultant, Sutter Improvement System, 2011 –2015.

Clinical Analyst & Project Manager, Sutter Medical Network, 2008 – 2011

Data Warehouse Manager, Sutter Health Support Services, 2004 – 2008

2003 – 2004 Kaiser Permanente, Oakland, CA
Sr. Project Manager

2003 – 2004 University of California, Berkeley, CA
Instructor

2001 – 2003 Robert Half, Pleasanton, CA 
Project Manager

2000 – 2002 Independent Consultant

1998 – 2000 Scotts Company, Columbus, OH
Manager, Biotechnology Regulatory/ Compliance Specialist

1989 – 1998 Bio-Rad Laboratories, Hercules, CA 
Sr. Customer Service Engineer/Customer Service Engineer/Technical Service Representative

1988 – 1989 Meridian Diagnostics, Cincinnati, OH
Sales Representative

1987 – 1988 John Muir, Walnut Creek, CA
Senior Medical Technologist

1987 – 1987 Bio-Rad Laboratories, Hercules, CA
Research Chemist

1984 – 1987 VAMC, Martinez, CA
Medical Technologist/Supervisor