Gap IT

EHR go-lives are often IT-centric and vendor driven. Since an EHR implementation is impacts patient care, an IT-lead implementation creates risk to patient safety and organizational performance. To mitigate the risk, lean is applied to compare the current state to the future state and identify gaps in people, process, policy, and technology. The gaps are characterized, prioritized and queued for improvement work. The work required to close gaps, including new standard work and mistake proofing, can then be systematically estimated, planned, and executed with clear measurement of success. 

Smaller gaps or group of gaps benefit from the traditional approach of a kaizen workshop, with the brief format of 3 days. The outputs of kaizen events can stabilize the current process as well as bridge to the  IT-enabled future state. Stabilizing the current processes often support IT build and training. 

Larger gaps or group of gaps benefit from the traditional approach of a 5-day kaizen workshop. The outputs of kaizen events can stabilize the current process as well as bridge to the  IT-enabled future state. Stabilizing the current processes often support IT build and training.