Access kaizen

The Access kaizen program is a hands-on, team-based approach to improving access, physician workflow, and clinic throughput in ambulatory care programs. Unlike other programs designed to improve access, it is fully aligned with lean production and lean management in healthcare, including the use of visibility wall systems and huddles. The program focuses on developing a just-in-time (JIT) access system capable of meeting demand with available capacity, and on creating flow—from the time a patient requests a service until that need is fulfilled in a high-quality, satisfying manner. 


 Access kaizen.pdf