Jessica Turner's Blog

  • Building connections with IT

    When it comes to planning, creating, and implementing the best improvements, assembling the right team is vital. We’ve probably all been part of a team that could have been strengthened by someone who was left off the invitation list. Who are the folks you most often find missing or disconnected from your improvement teams?

  • Developing lean leaders: lessons from the 2013 Lean Healthcare Transformation Summit

    Last week I attended a conference that has been on my professional bucket list since it first appeared four years ago: the Lean Enterprise Institute’s Lean Healthcare Transformation Summit. With its roots in the Toyota Production System, lean has truly taken hold and begun to show impressive possibilities in healthcare organizations of all shapes, sizes, and settings across the globe.