Patti Crome's Blog

  • Restoring joy to caregiving – reflections on National Nurses’ Week 2017

    Reflecting on the theme of National Nurses’ Week 2017 – “Nursing: the Balance of Mind, Body and Spirit” – I think about the importance of restoring joy to caregiving. When we use lean methodologies to take the waste and inefficiency out of work, we improve in the three dimensions of the Triple Aim: population health, patient experience, and cost. For the last few years, recognition has grown that a key dimension may be missing from that model:[1] a focus on staff engagement and the well-being of providers as a necessary element to achieving the Triple Aim.