About us

Based in Seattle, Washington, Rona Consulting Group (RCG) is a management consultancy serving healthcare and related industries. We develop transformational leaders and assist in creating lean healthcare organizations. We are committed to helping healthcare organizations and purchasers of healthcare achieve the highest quality through zero defects, increased patient satisfaction, empowerment of staff, and improvement in financial performance through the application of the Toyota Management System.

The principals at RCG have experience in transforming healthcare at leading hospitals and healthcare systems, specifically in leadership roles at Virginia Mason Medical Center in Seattle and Park Nicollet Health Services in Minneapolis — the first healthcare organizations in the country to fully adopt and implement the Toyota Management System. We have designed and led groundbreaking applications of lean management to operations in the ER, OR, lab, inpatient flow, and in clinics of major medical centers. Through training and coaching, we are greatly improving patient safety and reducing lead times and associated costs. In addition to backgrounds in healthcare, our team also has expertise in developing and advising on large-scale transformation programs for Fortune 100 companies. Our team has an in-depth understanding of authentic kaizen methodology and philosophy. Many of us are students of John Black and Chihiro Nakao of Shingijutsu, Japan.

We maintain offices in Boston, Minneapolis, Houston, Los Angeles, Oakland, Portland, Seattle, and Tokyo. Our clients include integrated healthcare systems, hospitals and clinics, medical suppliers, and governmental organizations.